Woodio online shop

Privacy Policy

This privacy policy  describes how we collect, protect and use the personally identifiable information you may provide on the www.woodio.fi site.

Privacy policy
This privacy policy describes how we collect, protect and use the personally identifiable information you may provide on the woodio.fi website.

It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Collection of personal information
You can visit the website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, you will be asked to provide certain Personal Information (for example, your name and e-mail address). We receive and store any information you knowingly provide to us when you shop in our line shop or fill any online forms on the website. When required, this information may include the following:

– Personal details such as name, country of residence, home address, phone number etc.
– Contact information such as email address, address, etc.

You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the website’s features. Users who are uncertain about what information is mandatory are welcome to contact us.

Use and processing of collected information
In order to make our website and services available to you, or to meet a legal obligation, we need to collect and use certain personal information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:

– Process your online order
– Respond to inquiries and offer support, e.g. a product review request is emailed to customers after purchase. Leaving a review is totally optional and if you would like to not receive a review request by email, please contact our customer support. 
– Run and operate our website and services

The rights of users
You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain the erasure of your personal information from us; (vii) you have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of, or on pre-contractual obligations thereof.

Cookies

By using the website, you consent to the use of cookies that are relevant to the operation, development, and user experience of the website in accordance with the policy described below.

Cookies are small text files that are stored on a user’s device when using a website. Cookies are completely anonymous and do not contain personally identifiable information. Cookies also cannot read information from your computer or mobile device. With their help, we generally know what is happening on our website.

You can always delete all cookies from your browser settings.

The statistics collected by cookies allow us to obtain information about the use of our website and to improve our website.

You can also block the use of cookies that are necessary or necessary for the operation of the pages in your internet browser settings.

The website collects anonymous data about online store transactions without cookies (Matomo cookieless tracking). The information is not shared and cannot be used for advertising or any other purpose besides tracking website events for development and analytics purposes.

You can choose not to be tracked anonymously using cookieless tracking technology on this site. By doing so, you protect your privacy, but at the same time, you prevent the site owner from learning about your actions, thus hindering the development of a better user experience for you and other users of the site. If your browser has the “do not track” setting enabled, we will respect it regarding Matomo analytics.

You can choose not to be tracked on this site. By doing so, you protect your privacy, but at the same time, you prevent the site owner from learning about your actions, thus hindering the development of a better user experience for you and other users of the site.

You may choose to prevent this website from aggregating and analyzing the actions you take here. Doing so will protect your privacy, but will also prevent the owner from learning from your actions and creating a better experience for you and other users.

Please note that blocking cookies in your browser settings may interfere with the operation of the pages, the user experience, or the development of the website in order to improve the visitor experience.

Google Chrome: instructions

Mozilla Firefox: instructions

Microsoft Edge: instructions

Opera: instructions

For other browser search online with your browser name and keyword “cookies”

The site also uses Facebook pixel for analytics and marketing purposes. In addition to analytics and page development, the information in these cookies may be used in marketing if you accept their use by accepting the use of analytics and marketing cookies when entering this website.

By accepting third-party analytics and marketing cookies, information such as links clicked, pages viewed, or time spent on pages is passed on to a third party like for example Facebook and Google.

If you don’t accept the use of analytics and marketing cookies, the Facebook pixel, or Google Analytics will not load on the pages at all and no personal identifiers are collected or sent anywhere.

Google Analytics (GA 4) data is transmitted in a way that visitors’ IP addresses are anonymized and don’t contain personally identifiable information or identifiers.

Google Analytics (GA 4) collects for example the following events anonymized:

  • Pageviews and page interaction based on events and user browser history
  • scrolling information
  • clicks on the website
  • searches on the website
  • video views and similar information
  • file downloads
  • eCommerce information, such as sales and product views
 

Links to other sites

Our website contains links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third-parties. We encourage you to be aware when you leave our Website and to read the privacy statements of each and every website that may collect Personal Information.

Acceptance of this policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the website or its services you agree to be bound by this policy. If you do not agree to abide by the terms of this policy, you are not authorized to use or access the website and its services.

Contacting us

If you would like to contact us, you may send an email to [email protected]

Cookies used on the site

[cookie_audit columns=”cookie,description,duration”]

Weekdays from 9:00 to 16:00.

FAQ

Do you have a question in mind? See our most frequently asked questions and answers here.

We provide our customers with a 5 year warranty on most Woodio products. Read more about our warranty.

Woodio products are quick and easy to install. Find our instructions and templates here.

In addition to technical files, here you’ll find ie. 3D, and SKP-files to help you with your design project.

Woodio color palette includes 10 beautiful colours. Explore our colour samples and order a set for your next design project.

FAQ

Do you have a question in mind? See our most frequently asked questions and answers here.

We provide our customers with a 5 year warranty on most Woodio products. Read more about our warranty.

Woodio products are quick and easy to install. Find our instructions and templates here.

In addition to technical files, here you’ll find ie. 3D, and SKP-files to help you with your design project.

Woodio -värivalikoima sisältää 10 kaunista väriä. Tutustu värimalleihimme ja tilaa mallipalasetti seuraavaan suunnitteluprojektisi inspiraatioksi.

UKK

Kysyttävää? Täältä löydät meiltä useimmiten kysyttyihin kysymyksiin vastauksia.

Tarjoamme useimmille Woodio-tuotteille 5 vuoden takuun. Lue tarkemmin takuuehdoistamme

Woodio-tuotteet ovat nopeita ja helppoja asentaa. Löydät ohjeemme täältä.

Tietojen lisäksi löydät mm. 3D- ja SKP-tiedostot suunnitteluprojektiasi varten.

FAQ

Do you have a question in mind? See our most frequently asked questions and answers here.

Weekdays from 9:00 to 16:00.
Email: [email protected]
Tel: +35850478 2944

Woodio products are quick and easy to install. Find our instructions and templates here.

In addition to technical files, here you’ll find ie. 3D, and SKP-files to help you with your design project.

We provide our customers with a 5 year warranty on most Woodio products. Read more about our warranty.

Woodio products are made to order. Please read through our shop policy before making your order.

This privacy policy describes how we collect, protect and use personally identifiable information.

UKK

Kysyttävää? Täältä löydät meiltä useimmiten kysyttyihin kysymyksiin vastauksia.

Arkisin klo 9.00-16.00
Sähköposti: [email protected]
Puh: +35850478 2944

Woodio-tuotteet ovat nopeita ja helppoja asentaa. Löydät ohjeemme täältä.

Tietojen lisäksi löydät mm. 3D- ja SKP-tiedostot suunnittelu-projektiasi varten.

Tarjoamme useimmille Woodio-tuotteille 5 vuoden takuun. Lue tarkemmin takuuehdoistamme

Kaikki Woodio-tuotteet valmistetaan tilauksesta. Lue ehtomme ennen tilauksen tekemistä.

Tietosuoja-
käytännössä kuvaillaan, miten keräämme, suojaamme ja käytämme tietojasi.

Arkisin klo 9.00-16.00
Sähköposti: [email protected]
Puh: +35850478 2944

UKK

Kysyttävää? Täältä löydät meiltä useimmiten kysyttyihin kysymyksiin vastauksia.

Tarjoamme useimmille Woodio-tuotteille 5 vuoden takuun. Lue tarkemmin takuuehdoistamme

Woodio-tuotteet ovat nopeita ja helppoja asentaa. Löydät ohjeemme täältä.

Tietojen lisäksi löydät mm. 3D- ja SKP-tiedostot suunnitteluprojektiasi varten.

FAQ

Do you have a question in mind? See our most frequently asked questions and answers here.

Get your daily dose of design inspiration!

Woodio products are quick and easy to install. Find our instructions and templates here.

In addition to technical files, here you’ll find ie. 3D, and SKP-files to help you with your design project.