our promise

Warranty Terms and Conditions

We provide our customers with a 5 year warranty on all Woodio products (washbasins and bathtub) for use under our warranty terms.

Woodio Warranty Terms and Conditions
We provide our customers with a 5 year warranty on all Woodio products (washbasins and bathtub) for use under our warranty terms.

Conditions
The Woodio warranty lasts for 5 years starting from the date of purchase. When making a claim you will need the original receipt as proof of purchase.

The customer must notify Woodio (woodio@woodio.fi or call +358 50 478 2944) or the place of purchase of any defect in the product within a reasonable time after detection of the defect, but not later than two (2) months after the defect has been detected. The warranty will be void if the defect is not reported within the time limit.

When reporting a defect, the following information must be provided:

  • Customer’s name, address, postcode and telephone number
  • Product model name, product code / product serial number
  • Receipt or photocopy of the receipt
  • The place and date of purchase of the product (shown on the receipt)
  • A brief description of the problem, and a photograph if possible

What is covered under this warranty?
This warranty covers function, materials and workmanship in all Woodio products.

What is not covered under this limited warranty?
This warranty does not cover changes in the appearance of the product unless they have a significant effect on function.

The warranty does not apply to products that have been stored or assembled incorrectly, used inappropriately, abused, misused, altered, or cleaned with wrong cleaning methods or wrong cleaning products. The warranties do not cover normal wear and tear, cuts or scratches, or damage caused by impacts or accidents. The warranties do not apply if products have been placed outdoors or if the products have been used for non-domestic purposes (unless otherwise stated). The warranty does not cover consequential or incidental damages. The warranty is to the benefit of the original purchaser of the product.

Care instructions
To be able to claim this warranty you need to follow the specific care instructions for the product. You will find care instructions with the installation instructions you have received with your product or on our website woodio.fi

What will be done to correct the problem?
Woodio will examine the product and decide if it’s covered under the warranty. Woodio will then, at its choice, either repair the defective product or replace it with the same or a comparable product. In these cases, Woodio will be responsible for the costs of repairs, spare parts, labor and travel for repair staff that Woodio incurs, provided that the product is accessible for repair without Woodio incurring additional expenditure to gain access. This will not apply in cases where repair work has not been authorized by Woodio. Any defective parts removed in the course of repair works will become the property of Woodio. If the item is no longer sold by Woodio, Woodio will provide an appropriate replacement. Woodio will decide at its discretion, what will constitute an appropriate replacement.

General legal rights
This warranty gives you specific legal rights. This limited warranty does not, in any way, affect the rights given to you by law.

How to reach us
Contact Woodio customer service at woodio@woodio.fi or call +358 50 478 2944

Weekdays from 9:00 to 16:00.

FAQ

Do you have a question in mind? See our most frequently asked questions and answers here.

We provide our customers with a 5 year warranty on most Woodio products. Read more about our warranty.

Woodio products are quick and easy to install. Find our instructions and templates here.

In addition to technical files, here you’ll find ie. 3D, and SKP-files to help you with your design project.

Woodio color palette includes 10 beautiful colours. Explore our colour samples and order a set for your next design project.

FAQ

Do you have a question in mind? See our most frequently asked questions and answers here.

We provide our customers with a 5 year warranty on most Woodio products. Read more about our warranty.

Woodio products are quick and easy to install. Find our instructions and templates here.

In addition to technical files, here you’ll find ie. 3D, and SKP-files to help you with your design project.

Woodio -värivalikoima sisältää 10 kaunista väriä. Tutustu värimalleihimme ja tilaa mallipalasetti seuraavaan suunnitteluprojektisi inspiraatioksi.

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Tarjoamme useimmille Woodio-tuotteille 5 vuoden takuun. Lue tarkemmin takuuehdoistamme

Woodio-tuotteet ovat nopeita ja helppoja asentaa. Löydät ohjeemme täältä.

Tietojen lisäksi löydät mm. 3D- ja SKP-tiedostot suunnitteluprojektiasi varten.

Kontakta oss i Sverige

Country Manager Jerker Grannas

E-post: jerker.grannas@woodio.fi

Name Address
Bademiljø Expo AS Smalvollveien 65, 0667 Oslo
Bademiljø Expo AS Smalvollveien 65, 0667 Oslo
Bademiljø Expert Bad AS Klæbuveien 196B, 7037 Trondheim
Bademiljø Jar-tek Rør AS Professor Kohts vei 84A, 1368 Stabekk
Bademiljø Mester Rør AS Fløterveien 2, 3617 Kongsberg
Bademiljø Rørlegger Geir Sirnes AS Karmsundgata 58, 5529, 5529 Haugesund
Bademiljø Rørleggermester Steinar Aamodt AS Østre Lohnelier 65, 4642 Søgne
Bademiljø AS Werner Barth Gneisveien 10, 3221 Sandefjord
Bella Fliser Og Design St. Hallvards vei 15, 3400 Lier
Comfort Akershus Rør AS Adolph Tidemands gate 40, 2000 Lillestrøm
Comfort Alta AS Markveien 39, 9510 Alta
Comfort B&O Forberg AS Gladbakkveien 2 A Råholt
Comfort Bryn Østensjøveien 60, 0667 Oslo
Ha Det På Badet Karenslyst Allé 7, 0260, 0278 Oslo

Kontakt oss i Norge

Country Manager Atle Hagen

E-post: atle.hagen@woodio.fi

tlf: +47 99116464

Name Address
Bademiljø Expo AS Smalvollveien 65, 0667 Oslo
Bademiljø Expo AS Smalvollveien 65, 0667 Oslo
Bademiljø Expert Bad AS Klæbuveien 196B, 7037 Trondheim
Bademiljø Jar-tek Rør AS Professor Kohts vei 84A, 1368 Stabekk
Bademiljø Mester Rør AS Fløterveien 2, 3617 Kongsberg
Bademiljø Rørlegger Geir Sirnes AS Karmsundgata 58, 5529, 5529 Haugesund
Bademiljø Rørleggermester Steinar Aamodt AS Østre Lohnelier 65, 4642 Søgne
Bademiljø AS Werner Barth Gneisveien 10, 3221 Sandefjord
Bella Fliser Og Design St. Hallvards vei 15, 3400 Lier
Comfort Akershus Rør AS Adolph Tidemands gate 40, 2000 Lillestrøm
Comfort Alta AS Markveien 39, 9510 Alta
Comfort B&O Forberg AS Gladbakkveien 2 A Råholt
Comfort Bryn Østensjøveien 60, 0667 Oslo
Ha Det På Badet Karenslyst Allé 7, 0260, 0278 Oslo

FAQ

Do you have a question in mind? See our most frequently asked questions and answers here.

Weekdays from 9:00 to 16:00.
Email: woodio@woodio.fi
Tel: +35850478 2944

Woodio products are quick and easy to install. Find our instructions and templates here.

In addition to technical files, here you’ll find ie. 3D, and SKP-files to help you with your design project.

We provide our customers with a 5 year warranty on most Woodio products. Read more about our warranty.

Woodio products are made to order. Please read through our shop policy before making your order.

This privacy policy describes how we collect, protect and use personally identifiable information.

UKK

Kysyttävää? Täältä löydät meiltä useimmiten kysyttyihin kysymyksiin vastauksia.

Arkisin klo 9.00-16.00
Sähköposti: woodio@woodio.fi
Puh: +35850478 2944

Woodio-tuotteet ovat nopeita ja helppoja asentaa. Löydät ohjeemme täältä.

Tietojen lisäksi löydät mm. 3D- ja SKP-tiedostot suunnittelu-projektiasi varten.

Tarjoamme useimmille Woodio-tuotteille 5 vuoden takuun. Lue tarkemmin takuuehdoistamme

Kaikki Woodio-tuotteet valmistetaan tilauksesta. Lue ehtomme ennen tilauksen tekemistä.

Tietosuoja-
käytännössä kuvaillaan, miten keräämme, suojaamme ja käytämme tietojasi.

Arkisin klo 9.00-16.00
Sähköposti: woodio@woodio.fi
Puh: +35850478 2944

UKK

Kysyttävää? Täältä löydät meiltä useimmiten kysyttyihin kysymyksiin vastauksia.

Tarjoamme useimmille Woodio-tuotteille 5 vuoden takuun. Lue tarkemmin takuuehdoistamme

Woodio-tuotteet ovat nopeita ja helppoja asentaa. Löydät ohjeemme täältä.

Tietojen lisäksi löydät mm. 3D- ja SKP-tiedostot suunnitteluprojektiasi varten.

The home of Jenny & Atte

The family home of Jenny is a detached house built in 1948 and located in Porvoo, Finland. The house measures 155 m2 and the rooms

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We are happy to start collaboration with Kuusakoski Recycling in the recycling and reuse of the Woodio material.

The home of Jenny & Atte

The family home of Jenny is a detached house built in 1948 and located in Porvoo, Finland. The house measures 155 m2 and the rooms include a kitchen, living room, fireplace room, three
bedrooms, utility room, bathroom, and sauna department. The backyard patio also features a
stunning pool area that is much used during summer.

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Get your dose of Woodio design inpiration

FAQ

Do you have a question in mind? See our most frequently asked questions and answers here.

Get your daily dose of design inspiration!

Woodio products are quick and easy to install. Find our instructions and templates here.

In addition to technical files, here you’ll find ie. 3D, and SKP-files to help you with your design project.

Our story began with a crazy-sounding idea with a bunch of people who wanted to see the world differently.

We offer contemporary, lasting design manufactured sustainably.

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Work with us. The Woodio family is a friendly and passionate bunch of creative people.