Woodio online shop

Privacy Policy

This privacy policy  describes how we collect, protect and use the personally identifiable information you may provide on the www.woodio.fi site.

Privacy policy
This privacy policy describes how we collect, protect and use the personally identifiable information you may provide on the woodio.fi website.

It also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

Collection of personal information
You can visit the website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the website’s features, you will be asked to provide certain Personal Information (for example, your name and e-mail address). We receive and store any information you knowingly provide to us when you shop in our line shop or fill any online forms on the website. When required, this information may include the following:

– Personal details such as name, country of residence, home address, phone number etc.
– Contact information such as email address, address, etc.

You can choose not to provide us with your Personal Information, but then you may not be able to take advantage of some of the website’s features. Users who are uncertain about what information is mandatory are welcome to contact us.

Use and processing of collected information
In order to make our website and services available to you, or to meet a legal obligation, we need to collect and use certain personal information. If you do not provide the information that we request, we may not be able to provide you with the requested products or services. Any of the information we collect from you may be used for the following purposes:

– Process your online order
– Respond to inquiries and offer support
– Run and operate our website and services

The rights of users
You may exercise certain rights regarding your information processed by us. In particular, you have the right to do the following: (i) you have the right to withdraw consent where you have previously given your consent to the processing of your information; (ii) you have the right to object to the processing of your information if the processing is carried out on a legal basis other than consent; (iii) you have the right to learn if information is being processed by us, obtain disclosure regarding certain aspects of the processing and obtain a copy of the information undergoing processing; (iv) you have the right to verify the accuracy of your information and ask for it to be updated or corrected; (v) you have the right, under certain circumstances, to restrict the processing of your information, in which case, we will not process your information for any purpose other than storing it; (vi) you have the right, under certain circumstances, to obtain the erasure of your personal information from us; (vii) you have the right to receive your information in a structured, commonly used and machine readable format and, if technically feasible, to have it transmitted to another controller without any hindrance. This provision is applicable provided that your information is processed by automated means and that the processing is based on your consent, on a contract which you are part of, or on pre-contractual obligations thereof.

Cookies

By using the website, you consent to the use of cookies that are relevant to the operation, development, and user experience of the website in accordance with the policy described below.

Cookies are small text files that are stored on a user’s device when using a website. Cookies are completely anonymous and do not contain personally identifiable information. Cookies also cannot read information from your computer or mobile device. With their help, we generally know what is happening on our website.

You can always delete all cookies from your browser settings.

The statistics collected by cookies allow us to obtain information about the use of our website and to improve our website.

You can also block the use of cookies that are necessary or necessary for the operation of the pages in your internet browser settings.

Please note that blocking cookies in your browser settings may interfere with the operation of the pages, the user experience, or the development of the website in order to improve the visitor experience.

Google Chrome: instructions

Mozilla Firefox: instructions

Microsoft Edge: instructions

Opera: instructions

For other browser search online with your browser name and keyword “cookies”

The site also uses Facebook pixel and Sleeknote for analytics and marketing purposes. In addition to analytics and page development, the information in these cookies may be used in marketing if you accept their use by accepting the use of analytics and marketing cookies when entering this website.

By accepting third-party analytics and marketing cookies, information such as links clicked, pages viewed, or time spent on pages is passed on to a third party like for example Facebook, Sleeknote, and Google.

If you don’t accept the use of analytics and marketing cookies, the Facebook pixel, Sleeknote cookies, or Google Analytics will not load on the pages at all and no personal identifiers are collected or sent anywhere.

Google Analytics (GA 4) data is transmitted in a way that visitors’ IP addresses are anonymized and don’t contain personally identifiable information or identifiers.

Google Analytics (GA 4) collects for example the following events anonymized:

  • Pageviews and page interaction based on events and user browser history
  • scrolling information
  • clicks on the website
  • searches on the website
  • video views and similar information
  • file downloads
  • eCommerce information, such as sales and product views

Sleeknote collects both submitted and analytical data. For example, name and email fields on a SleekBox. This will in many cases be personal data that you submit yourself such as email, name, address, phone number, gender, or other submitted information.

Sleeknote automatically deletes stored data older than three months. You can read more about Sleeknote’s GDPR practices here.

By approving the use of analytics and marketing cookies Sleeknote collects your IP-address for retargeting purposes and analytical data that is comparable to Google Analytics such as:

  • Time of visit
  • Geolocation of visitor
  • Browser language
  • Pages visited
  • Website referrer
  • User agent
  • Returning visitor
  • Device
  • SleekBoxes and SleekBars shown
  • SleekBoxes and SleekBars engaged (Newsletter signup or links clicked)
  • SleekBoxes and SleekBars closed
  • Links clicked (inside Sleeknote elements)

These cookies are always active unless you prevent the use of cookies from your web browser settings.

CookieDomainDescriptionDuration/Type
__cfduidwoodio.fiThe cookie is set by CloudFare. The cookie is used to identify individual clients behind a shared IP address and apply security settings on a per-client basis. It does not correspond to any user ID in the web application and does not store any personally identifiable information.1 month. Necessary

(Other cookies may also be loaded on the pages, but they are necessary for the basic functions of the pages. Examples of such cookies may be used by an online store, which, for example, don’t make your shopping cart to disappear when moving from one page to another).

These cookies become active only if you accept the use of analytics and marketing cookies on our website

CookieDomainDescriptionDuration/Type
_fbpwoodio.fiThis cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.2 months. Advertisement
frwoodio.fiThe cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.2 months. Advertisement
_gawoodio.fiThis cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site’s analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.2 years. Analytics
_sn_nwoodio.fiThis cookie is set by Sleeknote, as it contains technical information so that the campaigns can show properly and tracking works properly.1 year. Marketing/functional
_sn_awoodio.fiThis cookie is set by Sleeknote and used for visitor analytics tracking. It sets a visitor ID so that the visitor can be identified across sessions.1 year. Analytics
_sn_mwoodio.fiThis cookie is set by Sleeknote and contains information used for marketing related targeting options. Targeting options like the referrer, UTM, or geo-location.1 year. Marketing
SNSwoodio.fiThis cookie is set by Sleeknote on the first page a visitor sees, to make sure that one-time operations only run once.
Session-temporary. Marketing/functional
SNSubscribedwoodio.fi1 year. Marketing/functional 
sn_global_countdown_last_reset_timestampwoodio.fiThis cookie is set by Sleeknote and contains a timestamp that resets every time a new page is loaded. This is used for the session logic.Session. Marketing/functional
SleekNotewoodio.fiThis cookie is set by Sleeknote. If data is put into Sleeknote SiteData, it will be stored here for the session.Session. Marketing/functional

Links to other websites
Our website contains links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third-parties. We encourage you to be aware when you leave our Website and to read the privacy statements of each and every website that may collect Personal Information.

Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the website or its services you agree to be bound by this policy. If you do not agree to abide by the terms of this policy, you are not authorized to use or access the website and its services.

Contacting us
If you would like to contact us, you may send an email to [email protected]

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Showroom

Woodio Showroom
Kaikukatu 2C (Second floor)
FI-00530 Helsinki, Finland
Tel: +358 50 478 2944

Visit us

Our showroom is open by appointment only.  Book an appointment via email [email protected]

Factory

Our products are made at the Woodio Factory in Finland.
Address: Hankasuontie 8, FI-00390 Helsinki, Finland

Woodio Oy / Business ID (VAT)  FI27121523